Returns & Exchanges

At Ontario Knife Company, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed apparel. If your new fashion piece doesn't fit perfectly, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.